CoachingEdge Enterprise · for brokerages, coaching companies & franchise leaders

The operating system for coaching organizations.

Every morning, one screen tells you which coaches are moving agents, which need a call today, and how the whole roster is trending. Evidence-based Coaching Impact Scores. AI-drafted daily briefs. Roster health color-coded on demand. Zero spreadsheets.

Thirty minutes on a screen share. No slide deck, no discovery call before the demo.

Read every night
Every session Every check-in Every logged touch Every pulse score
One org screen, every morning
The problem

Three questions every coaching operator has, and can't currently answer.

Not because the people running these organizations aren't paying attention — because the information they'd need lives in session notes, in individual coaches' heads, and in a spreadsheet somebody updates on Fridays.

“Are our coaches actually good?”
The evidence problem

You know how many sessions each coach logged. You know who the agents like. Neither of those is the same as knowing whose agents actually improved — and session volume rewards the coach who books the most calls, not the one who changes the most behaviour.

What Enterprise does: an evidence-based Coaching Impact Score per coach, built from what happened to their agents — activity adherence, pulse movement, plan progress — not from how busy the coach looked.
“Who needs my help right now?”
The signal-latency problem

The coach who's quietly underwater, and the agent who's four weeks from walking away, both show it in the data long before anyone says it out loud. By the time it reaches you in a one-on-one, it's a resignation conversation instead of a coaching one.

What Enterprise does: roster health color-coded on whichever metric you pick, refreshed nightly, plus an AI-drafted org brief that names the standouts and the concerns before you open your laptop.
“How do we scale without becoming the bottleneck?”
The capacity problem

Every new coach, every agent assignment and every reassignment routes through the one or two people who know everybody. That works at twenty agents. At two hundred it's the reason growth stalls.

What Enterprise does: self-serve provisioning, an unassigned-agent bucket so nobody waits on a decision, and AI coach matching that scores every eligible coach and hands back the top three with the reasoning for each.
The tour

What you're actually looking at every morning

Seven things the org side does. The read-outs below are samples built the way the real ones are — from logged sessions, check-ins, activity and pulse scores.

01

Live Coach Roster

Every coach in the organization on one screen, color-coded by whichever health metric you choose from the dropdown — Overall Health, Wellness, Activity Adherence, Energy, Motivation, Confidence, Focus or Stress. Change the metric and the whole roster recolors. It's the same view whether you have six coaches or sixty.

The point of the dropdown is that “doing well” isn't one number. A coach can be green on activity adherence and red on wellness, and those are two completely different conversations.

Coach roster · color by: Overall health Sample · 9 coaches · 2 flagged
Dana R. Six of eleven agents red on wellness, and four with no session logged in 18 days. Her Impact Score has been sliding for three weeks.
Marcus T. Sessions are landing — 14 this month — but agent activity adherence hasn't moved on any of them. Worth sitting in on one.
Priya S. Top Impact Score on the roster. Three agents who came in flagged are green now.
Six others Green on every metric. No action needed today.
02

3D Agent Constellation

Every agent in the organization rendered as a sphere, orbiting either the org center or their own coach. Distance is wellness — the further out, the further from healthy. Color is whichever metric you picked. Four view modes let you regroup the whole thing without leaving the page.

Click any sphere to zoom to it and open a quick-view. A ranked list sits on the right so you can jump straight to the bottom ten or the top ten. It's the one place on the site where the flashy thing is also the fastest way to find a problem — an agent drifting away from a healthy coach is visible in a second and takes three clicks to find in a table.

03

Coach Detail

One coach, their full roster, and the same color-by control applied to their agents. Session pipeline, Coaching Impact stats, and roster health at a glance — everything you'd want in front of you before a coach one-on-one, already assembled.

04

Coach and agent admin

Org-scoped tables with search, filter and in-place edit. Assign a coach to any agent. Transfer an agent between coaches without losing their history — the sessions, check-ins and plan progress travel with the agent, so a reassignment isn't a reset.

05

Unassigned agents and AI coach matching

Provision an agent without picking a coach — they land in the unassigned bucket and start working immediately. When they finish their profile video, hit Find matches and the system scores every eligible coach on archetype fit, skill-gap coverage, vertical alignment and coach quality, then returns the top three with the reasoning for each.

It's a recommendation, not an assignment. Someone still makes the call — they just make it with the scoring in front of them instead of from memory.

Coach matches · Jordan Reyes Sample · top 3 of 9 eligible
91Priya S. Jordan reads Hunter; Priya's strongest outcomes are with Hunters. Her highest-scoring coaching area is conversion — Jordan's lowest. Same vertical. Roster has room.
84Marcus T. Strong skill-gap coverage and same vertical, but his roster skews Farmer — less archetype precedent to draw on.
76Alan D. Excellent archetype fit and quality score. Marked down on capacity — he's near his roster cap this quarter.
Every score shows its components. If you disagree with the weighting, it's tunable — see onboarding below.
06

AI-drafted daily org brief

Every morning, a written summary of the standouts and the concerns across the whole roster. Drafted from that night's data — not a template with names dropped into it. When nothing needs your attention, it says so instead of manufacturing urgency.

Daily org brief · Thursday Sample · 9 coaches · 74 agents
Standout
Priya S. moved three agents out of the red this month. All three were flagged on activity adherence in May; all three are green now. Whatever changed in her session structure is worth asking her about — and worth copying.
Concern
Dana R.'s roster is drifting. Six of eleven agents red on wellness, four with no logged session in 18 days. She took on five agents in June — this reads like capacity, not effort. Worth a call today rather than at the next one-on-one.
Watch
Four agents finished their profile video this week and are still sitting unassigned. Matching is ready to run on all four.
07

Every session, every check-in, every touch — visible

The org side sees the same underlying data the coach sees: sessions logged, weekly video check-ins, daily wellness pulse, sphere touches, plan progress. Nothing is summarised away from you.

With two deliberate exceptions, which are the subject of the next section.

Coaching, not surveillance

What the enterprise side deliberately can't see

This is usually the first question a coach asks when you tell them the org is getting a dashboard, and the answer decides whether they use the product honestly or start managing it.

Three things stay private, and there's no admin switch to change that.

Coach Notes are private to the coach who wrote them. The whole value of a private note is that it's private. A coach who's writing for an audience writes worse notes.

Coach-to-agent message threads stay in the thread. Not visible to org admins, not exportable, not surfaced in any report.

Agent-side personal to-dos and reflection notes stay with the agent unless the agent chooses to share them.

Enterprise gives you the governance and roster-health picture you need to run the operation. It doesn't give you a window into a coaching relationship — and we'd rather lose a deal over that than ship the version where you can read your coaches' notes.

Roles & governance

Least privilege by default

Three roles. Most of the people you'll add belong in the bottom two, and the product assumes that rather than making everybody an admin to get anything done.

Can do Admin CoachAdmin Viewer
See the org dashboard, roster health and daily org brief
Open any coach detail or agent detail page
Add, edit and deactivate coaches
Add agents, assign and transfer them between coaches
Run AI coach matching on unassigned agents
Manage org settings, seat counts and billing
Invite, change or remove other org users
Read Coach Notes or coach-to-agent messages
Not a permission. There's no role that grants it.
Verticals

Real estate, general business, or both under one roof

Enterprise wraps around whichever vertical your organization coaches. The org screens don't change — the language inside each agent's account does.

Real estate organizations

Brokerages, teams and coaching companies running real-estate agents. Plans built from listings, closings and sphere size; the full marketing and client-deliverable toolset available to agents who have it.

General business organizations

Insurance agencies, advisory firms, mortgage shops, home-services franchises — anyone whose people run generate leads → have conversations → close deals. Agents pick General Business at signup: the plan math uses their funnel and their average deal size, and the real-estate-only tools are hidden.

Mixed organizations

If you coach both, run both. Coach matching factors vertical alignment into its scoring, so a general-business agent doesn't get handed to a coach whose whole book is residential real estate.

The org view is identical either way

Coach roster, constellation, Impact Scores, daily org brief, matching, governance — all the same. You're not learning two products because you coach two kinds of people.

Onboarding & support

We set it up with you, not at you

An org dashboard is only as good as what's in it, so the first two weeks matter more than the demo does.

Your first coaches, provisioned with you

White-glove if you want it — we'll sit on a call and set up your first coaches and their rosters with you. Self-serve if you'd rather move at your own pace. Both are included.

Bulk agent import

Send us a CSV and support loads your agents in, assigned to the right coaches. You don't type two hundred names into a form.

Tunable Coaching Impact weights

The default scoring model weights activity adherence, pulse movement and plan progress. If your organization measures coaching differently, tell us what matters and we'll retune the weights for your org.

A direct line, not a ticket queue

A shared Slack channel with us for larger rosters, so a question on Tuesday gets answered on Tuesday. Bring your headcount to the call and we'll tell you where that threshold sits.

The fine print, up front

Where we stand on your data

Your data stays yours

We don't sell it and we don't train models on your check-ins, sessions or notes. It's there to run your coaching operation, which is the only thing it's for.

Coach ↔ agent stays between them

Messages and Coach Notes aren't visible to org admins at any role level. That's a product decision, not a settings default.

Role-based access from day one

Admin, CoachAdmin and Viewer, scoped to your organization. Add a regional manager as a Viewer and they see the picture without being able to change anything.

Talk to us

Thirty minutes, on your roster

We'll run the coach roster, the constellation and a daily org brief on real numbers — ideally shaped like yours — so you can judge the output instead of a feature list.

  • No slide deck and no discovery call before the demo
  • We provision your first coaches with you if you go ahead
  • Bring your security questionnaire — we'll answer it line by line
On pricing: Enterprise scales with your coach and agent seat counts and includes onboarding and dedicated support. There's no calculator on this page because every one of these is quoted — we'd be guessing, and you'd be planning around the guess. Bring your headcount to the call and you'll have a number on the call.

Prefer email? info@agent-intel.io

We'll reply personally within one business day.
Straight answers

The questions operators actually ask

How is this different from a spreadsheet or our CRM?
A CRM tracks deals and a spreadsheet tracks whatever you remembered to type into it. Neither one knows whether coaching worked. Enterprise is built around the coach-agent relationship — sessions, check-ins, pulse, plan adherence — and scores the coach on what happened to their agents. That's a different question than “how's the pipeline”, and it's not one you can retrofit onto a CRM.
Do coaches see everything about their agents? Do agents see what the coach writes?
Coaches see their agents' plans, targets, actuals, sphere, check-ins and pulse history — the same data the agent sees. Agents don't see their coach's private Coach Notes. Messages between a coach and an agent are visible to exactly those two people. None of it is visible to org admins.
So what can org admins see, and what can't they?
Admins see the roster-health and governance layer: every coach, every agent, sessions logged, check-ins, activity, pulse, Impact Scores, plan progress. They cannot read Coach Notes or coach-to-agent message threads at any role level. See the roles table above — that last row isn't a setting.
Will my coaches feel surveilled?
Ask them, and show them the previous two answers. The honest version is that an operator will be able to see how a coach's agents are doing — that's the entire point and there's no way to sell you the product without it. What they won't be able to see is inside the coaching conversation. In practice the coaches who dislike it most are the ones whose session counts were doing the work their outcomes weren't.
What happens to our data if we cancel?
You can export it, and we'll help if the export you need isn't one of the standard ones. We'd rather you leave with your data than stay because leaving is painful.
Can we import our existing coaches and agents?
Yes. Send us a CSV and support loads them in with their coach assignments already set. Plans get built as each agent goes through their profile assessment.
Do you integrate with Salesforce, HubSpot or Follow Up Boss?
Today the data comes from what agents and coaches log in the app, plus CSV import through support. If a specific CRM sync would decide this for you, bring it to the call and we'll scope it honestly — we'd rather tell you where it sits on the roadmap than put a logo on this page we can't fully stand behind.
Is this SOC 2 / GDPR compliant?
Bring your security questionnaire to the call and we'll go through it line by line rather than posting a badge here. You'll get a straight answer on each item, including the ones where the answer is “not yet.”
Does this work outside real estate?
Yes. Agents choose General Business when they create their account, and the plan math, the daily brief and the activity language follow their funnel instead of a listing-to-close one. The real-estate-only tools are hidden on those accounts. The org view is identical either way, and you can run both verticals in one organization.
How much does Enterprise cost?
It scales with your coach and agent seat counts and includes onboarding and dedicated support. There's no self-serve tier and no calculator — every organization is quoted, and you'll have the number on the call rather than after a second meeting.